Beauty and Beastly Body Image

During my shift this evening at work I had an interaction with a customer that made me quite upset, to the point where I could feel the tears welling up in my eyes. This customer came right out and said (I'm quoting her exactly), "I don't want to be rude, but have you ever thought about laser hair removal? Your chin and mustache could really use it, and I've got a sale going on for four treatments. You're pretty, but the hair isn't." 

What the eff?!? Really?!?! Laser hair removal exists???  Also, I didn't notice that I have to shave my face every effing morning because of my illness (PCOS)... but thank you; REALLY, THANK YOU for pointing it out and making me feel like shit, and then I still have to be polite and serve you.  Oh, and pigs will fly before I ever go to your spa for any kind of service.  Thankfully my uniform shirt is long sleeved, otherwise there might've been a "hairy man arm" incident v2.0  

For those who don't know what PCOS is, it stands for Polycystic Ovarian Syndrome, and to explain it as simply as possible, it's an endocrine disorder that causes women to have problems related to their reproductive systems, and usually is accompanied by one or more of the following issues: insulin resistance, androgen imbalance, thyroid problems, weight problems, excess body hair, hair loss, acne, and skin discolouration.  There's no "real" cure for the disorder, and it's essentially mother nature's grab-bag of ugliness that gets thrown at about 10% of all women.  Lucky me, I'm one of the 10%. Now back to the story...

Of course, the more and more I tried to forget what she said, the more upset I got, and I ended up sitting at the back of the bus and sniffling, the entire way home from work.  I'm pretty sure no one sat beside me because no one wants to sit next to someone who's almost crying... it's just uncomfortable for everyone.  I'm quite mad at myself for not being able to brush this woman's statement aside.  

I don't get how people can be mean like this to anyone, especially since in my case, and in many other cases, the "unsightly" problem is because of an underlying medical issue. Wouldn't it just be better to not say anything, about physical differences, be nice and accept people for who they are? 

I'd like to say that I don't care what people think about how I look, and that my personality should shine through all the superficial ideals of beauty, but let's be honest here, I'd be lying if I said I didn't care.